Autodesk was looking to educate customers on how to use their tools and services effectively. To realize this vision, I partnered with Autodesk to build and launch a learning hub of specialized content and courses.
Details

Autodesk - Learning hub - 2019

Role

Lead product designer

Responsibilities

Product design, visual design, creative direction, UX strategy, information architecture, brand identity

Client
Autodesk (via Supply)  –  Learning platform  –  2019
Role
Lead product designer  –  UX/UI design, visual design, creative direction, UX strategy, information architecture
Client:  Autodesk (via Supply)  –  Learning hub  –  2019
Role:  Lead product designer  –  Product design, visual design, creative direction, UX strategy, information architecture
Client
Role
Lead product designer
Project
Learning platform – 2019
Services
UX / UI design, visual design, creative direction, UX strategy, information architecture
Background
Autodesk tools can be fairly complex and specialized, so they created a catalog of training content and courses. There was no central location for this content, resulting in a disjointed and scattered experience. I worked with Autodesk to bring the training content together in a centralized learning hub, resulting in a more consistent, user-friendly and organized experience.
Image of Autodesk Learning Hub user interface
Initially, Autodesk courses were uncategorized, regardless of discipline, leading to a lack of discoverability by users. I worked closely with the Autodesk team to identify the most efficient way to organize courses, by discipline: Architecture, BIM Management, Civil Engineering, and Mechanical Engineering.
Image of Autodesk Learning Hub design system
For easy identification, I used sets of abstract graphics and color schemes derived from Autodesk programs within each discipline they represented.
Image of Autodesk Learning Hub user interface
Streamlined content hierarchy
Autodesk wanted to develop a system for engaging and retaining customers beyond completing individual courses. Using the four disciplines as a base, I created a content heirarchy, made up of consumable sets of challenges and courses. This gave users a sense of gamified progression through courses, leading to an increase in engagemenrt and comprehension.
Image of Autodesk Learning Hub content hieracry
With the content hierarchy in place, the team looked to create a streamlined end-to-end experience. I designed a simple navigational structure and interface that highlighted similar content and emphasized course progression.
Image of Autodesk Learning Hub information architecture
Disciplines, courses and challenges were given dedicated spaces, resulting in an experience that was organized and uncluttered.
Image of Autodesk Learning Hub user interfaceImage of Autodesk Learning Hub user interface
Browsing and profile
User feedback highlighted the need for a more self-guided option for course discovery and completion. I created simple browse experience that allowed for sorting and filtering by name, discipline, and challenges.
Image of Autodesk Learning Hub user interface
The team found that users were more likely to continue coursework when progress and achievements were clearly highlighted within their profile. This helped to reiterate accomplishment and provided users with the opportunity to easily revisit courses previously taken.
Image of Autodesk Learning Hub user interface
A unified system
From the beginning of the project, I documented and built out a comprehensive design system for the learning hub. I wanted to create consistency throughout the experience and ensure delivery of a reusable system which Autodesk could continue to scale in the future.
Image of Autodesk Learning Hub design system
Outcome
As a result of the learning hub's launch, Autodesk saw an increase in engagement of course completion among both new and existing users.